Digital marketing strategies

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation – helping you move past...

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation – helping you move past...

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

Learn how the WhatsApp Business Platform helps evolve the customer experience, increase agent efficiency, and drive revenue.

Published: Jun 07, 2023

How APAC Consumers Use OTT Video Streaming Platforms

Asia Pacific (APAC) is proving to be the next big battleground for Over-the-Top (OTT) video streaming platforms. By 2030, the region’s video streaming...

Published: Apr 13, 2023

The 2023 Restaurant Industry Forecast

In a world impacted by economic uncertainty and labor shortages, restaurant marketers have a slight advantage when compared to other industries. Previous...

Travel Sector Running to Catch the Digital Transformation Train

Starting this month, guests staying at the 72-room Henn-na Hotel in Sasebo, Japan, will be checked in by 10 life-like robots and facial recognition...

The IT expert’s guide to AI and content management.

More than 60 percent of CIOs say artificial intelligence (AI) and machine learning will be critical to their business in five years. As brands continue...

La guida dell'esperto IT all'AI e alla gestione dei contenuti.

Più del 60% dei CIO afferma che entro 5 anni l'intelligenza artificiale (AI) e l'apprendimento automatico saranno fondamentali per il loro...

The Insiders Guide to Better Meetings...

Connecting with today’s crazy-busy prospects is tough. More and more, your conversations happen over the phone and online. Which is why winning in...

Published: Nov 17, 2022

Win the battle for talent with a digital HQ

In times of disruption, it’s the companies that embrace new ways of working that succeed. With 55% of employees open to a new job in the next year*—70%...

Published: Jun 06, 2023

Maximizing the Potential of Video Cloud Technology for Brands: A Guide to Engaging and Connecting with Your Audience

As the use of video continues to grow in the digital age, businesses are facing numerous challenges when it comes to creating, managing, and delivering...

SugarCRM Expands Ecosystem; Omnichannel Capabilities

SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com,...

Published: Jul 05, 2022

The Ultimate CX Agent Guide: How to be the ‘employer of choice’ and not an internet meme

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We asked CX coaching experts...

The B2B Marketer's Guide to Scrappy Marketing

As marketers, we can be a picky bunch. In an effort to put our best foot forward, we often use brand guidelines, tone-of-voice documents and documented...

Video Marketing / Digital marketing strategies

Transforming From Transactional to Conversational Customer Care

Transforming From Transactional to Conversational Customer Care

Transforming From Transactional to Conversational Customer Care

How APAC Consumers Use OTT Video Streaming Platforms

The 2023 Restaurant Industry Forecast

Travel Sector Running to Catch the Digital Transformation Train

The IT expert’s guide to AI and content management.

La guida dell'esperto IT all'AI e alla gestione dei contenuti.

The Insiders Guide to Better Meetings...

Win the battle for talent with a digital HQ

Maximizing the Potential of Video Cloud Technology for Brands: A Guide to Engaging and Connecting with Your Audience

SugarCRM Expands Ecosystem; Omnichannel Capabilities

The Ultimate CX Agent Guide: How to be the ‘employer of choice’ and not an internet meme

The B2B Marketer's Guide to Scrappy Marketing

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