Video Marketing Whitepapers

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

Learn how the WhatsApp Business Platform helps evolve the customer experience, increase agent efficiency, and drive revenue.

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation – helping you move past...

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation – helping you move past...

How to Build a Revenue Engine for a Digital-First World

As in-person events take a backseat to digital experiences, and companies look to maintain momentum without in-person interactions, having an up-to-date...

Published: Apr 06, 2023

5 customer experience strategies for financial services contact centers

Customers expect a combination of speed and personalization from financial services providers. Your ability to deliver on these gives you a great chance...

The North Star Playbook

Het North Star Framework is een model voor het beheren van producten door een enkele, cruciale meetwaarde (de North Star Metric) te identificeren die het...

Published: Nov 08, 2022

Relationship Marketing: Drive revenue, create personalized experiences, and deliver a unique value exchange across the entire customer lifecycle

With the recent drive towards consumer privacy over the last decade, the environment for brand marketers is changing fast. As the world evolves, so does...

Guess the Impact Supply Chain Disruptions

Think you understand the financial implications of a tsunami wiping out a global manufacturer? What happens when a major distributor goes bankrupt? ...

Travel Sector Running to Catch the Digital Transformation Train

Starting this month, guests staying at the 72-room Henn-na Hotel in Sasebo, Japan, will be checked in by 10 life-like robots and facial recognition...

A Guide To Multichannel Marketing

If you are a digital marketer who is looking to launch a successful marketing campaign, multichannel marketing is what you need. It is a digital marketing...

Published: May 26, 2023

The Future of Video:A One-stop Video Cloud Solution for Businesses

Video continues to dominate viewers’ time and attention in the digital age. According to the Digital 2022 October Global Statshot Report, which was...

Gids voor IT-experts over AI en contentbeheer.

Meer dan 60 procent van de CIO's zegt dat kunstmatige intelligentie (AI) en machine learning binnen vijf jaar cruciaal zullen zijn voor hun bedrijf. ...