Is Your Martech the BEST or a BUST?
Times are tough, and everyone has to do their part... including your software.
Use this checklist to make sure your martech is innovative, efficient,...
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Published: May 24, 2023
Published: Sep 22, 2023
Goodbye broadcasts, hello conversations
Messaging is a new medium that requires a new model of interaction. To make the most of the messaging opportunity, businesses must move beyond impersonal...
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Published: Sep 18, 2023
Hope is NOT a strategy: Secure your business with the Content Cloud
Seems like every week there's news of another security breach. Ponemon Institute has found that the typical data breach costs an average of $3.9 million,...
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Published: Sep 22, 2023
Engage customers with messaging at every stage of their journey
Discover how to maintain loyalty with prompt, helpful, cost-effective customer service solutions. 75% of international adults surveyed said they want to...
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Published: Oct 18, 2023
Untapped Value: What Every Executive Needs to Know About Unstructured Data
IDC white paper: The untapped value of unstructured data
Unstructured data — customer contracts, product specs, employee handbooks, and so...
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Published: Sep 22, 2023
Can your Customers Hear You?
Streaming media. Social channels. Email marketing. As our media landscape continues to evolve, so too does the battle for your customer’s limited,...
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Published: May 24, 2023
6 Pillars Powering Cross-Channel Personalization
The days of status quo, one-size-fits-all marketing are over.
When it comes to customer engagement, the ability to deliver personalized 1:1 experiences...
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Published: Nov 23, 2023
8 MUST-ASK QUESTIONS FOR: Agencies & Enterprise Brands Evaluating Influencer Marketing Platforms
Influencer marketing has gone from a mere fling to a full-blown love affair in the C-suite. This is primarily thanks to the rise of social content creators...
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Published: Sep 21, 2023
BUSINESS VALUE OF SERVICENOW CUSTOMER SERVICE MANAGEMENT
Organisations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimise...
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Published: Sep 22, 2023
Transforming From Transactional to Conversational Customer Care
This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation – helping you move past...
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Published: Sep 18, 2023
IDC white paper: The untapped value of unstructured data
Unstructured data — customer contracts, product specs, employee handbooks, and so much more — makes up 90% of your business data, according...
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Published: Aug 02, 2023
Hope is NOT a strategy: Secure your business with the Content Cloud
Seems like every week there's news of another security breach. Ponemon Institute has found that the typical data breach costs an average of $3.9 million,...
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Published: Aug 30, 2023
A data security ebook: Protect your business with the Content Cloud. We'll show you how to secure your most valuable information
Seems like every week there's news of another cybersecurity breach. Ponemon Institute has found that the typical data breach costs an average of $3.9...
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Published: Sep 22, 2023
Transforming From Transactional to Conversational Customer Care
Learn how the WhatsApp Business Platform helps evolve the customer experience, increase agent efficiency, and drive revenue.
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