Cross Channel | IT Corporate

Published: Jun 02, 2023

How Top IT and Marketing Teams Can Move from Customer Experience to Experience Innovation

Customer experience (CX) has historically been a marketing team mandate to innovate across sales, service and commerce. But retail teams have increasingly...

Published: Sep 22, 2023

Can your Customers Hear You?

Streaming media. Social channels. Email marketing. As our media landscape continues to evolve, so too does the battle for your customer’s limited,...

Published: May 24, 2023

MarTech RFP Guide: Plan, Write, & Manage a Successful Proposal

Plan, Write, & Manage a Successful Proposal If you find the idea of managing and drafting a Request for Proposal (RFP) one of the more cumbersome...

Published: Sep 21, 2023

BUSINESS VALUE OF SERVICENOW CUSTOMER SERVICE MANAGEMENT

Organisations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimise...

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation – helping you move past...

Published: Sep 18, 2023

IDC white paper: The untapped value of unstructured data

Unstructured data — customer contracts, product specs, employee handbooks, and so much more — makes up 90% of your business data, according...

Published: Sep 22, 2023

How WhatsApp Can Help Power Global Marketing Strategies

The key to expanding your business internationally is breaking down barriers that exist between you and the foreign marketers you're targeting. Messaging...

Published: May 24, 2023

6 Pillars Powering Cross-Channel Personalization

The days of status quo, one-size-fits-all marketing are over. When it comes to customer engagement, the ability to deliver personalized 1:1 experiences...

Published: Nov 15, 2023

Emarsys London Power To The Marketer Festival 2023 In Association With Vogue Business

Emarsys London Power To The Marketer OD Emarsys celebrated the Art and Science of Marketing with Vogue Business in London, October 2023. Global...

Published: May 24, 2023

Is Your Martech the BEST or a BUST?

Times are tough, and everyone has to do their part... including your software. Use this checklist to make sure your martech is innovative, efficient,...

Published: Sep 22, 2023

Goodbye broadcasts, hello conversations

Messaging is a new medium that requires a new model of interaction. To make the most of the messaging opportunity, businesses must move beyond impersonal...

Published: Aug 02, 2023

Hope is NOT a strategy: Secure your business with the Content Cloud

Seems like every week there's news of another security breach. Ponemon Institute has found that the typical data breach costs an average of $3.9 million,...

Published: Aug 30, 2023

A data security ebook: Protect your business with the Content Cloud. We'll show you how to secure your most valuable information

Seems like every week there's news of another cybersecurity breach. Ponemon Institute has found that the typical data breach costs an average of $3.9...

Published: Sep 22, 2023

Transforming From Transactional to Conversational Customer Care

This guide helps you discover how the WhatsApp Business Platform can be a critical component of your digital transformation – helping you move past...

Market Research / Cross Channel

How Top IT and Marketing Teams Can Move from Customer Experience to Experience Innovation

Can your Customers Hear You?

MarTech RFP Guide: Plan, Write, & Manage a Successful Proposal

BUSINESS VALUE OF SERVICENOW CUSTOMER SERVICE MANAGEMENT

Transforming From Transactional to Conversational Customer Care

IDC white paper: The untapped value of unstructured data

How WhatsApp Can Help Power Global Marketing Strategies

6 Pillars Powering Cross-Channel Personalization

Emarsys London Power To The Marketer Festival 2023 In Association With Vogue Business

Is Your Martech the BEST or a BUST?

Goodbye broadcasts, hello conversations

Hope is NOT a strategy: Secure your business with the Content Cloud

A data security ebook: Protect your business with the Content Cloud. We'll show you how to secure your most valuable information

Transforming From Transactional to Conversational Customer Care

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